Whether you're new to Powertranz or just need a refresher, this guide walks you through accessing your merchant portal, downloading settlement reports, and reconciling your daily payments.
Step 1: Log In to Your Merchant Portal
- Enter your login credentials to access your dashboard.
Step 2: Access Your Settlement Reports
- From the left-hand menu, click Reports
- Under Reports View, select Settlement
- Choose your Date Range and Cutoff Time
- Click Apply to generate the report
Step 3: Export and Review the Report
- Once the report loads, click Export to Excel
- Open the file and locate the Settled Amount column
- Use the Server Time column to group and total amounts by date
Step 4: Reconcile with Your Bank Account
- Add up the Settled Amounts for each day
- Deduct your merchant account fees (typically around 3%, depending on your region and acquiring bank)
- The resulting total should match the payment received in your merchant bank account
Step 5: Match Individual Payments
- Use the exported report to trace individual transactions
- This helps ensure all payments are accounted for and reconciled on your end
Need Help?
If you have any questions, feel free to contact support@powertranz.bm. Be sure to include your Powertranz ID so we can assist you more efficiently.
